We want you (and your little ones) to be completely happy with your purchase. If for any reason you are not satisfied, we’re here to help!
Eligibility for returns:
Non Returnable Items:
For safety and hygiene reasons, the following items cannot be returned:
Defective or Damaged Items:
If your toy arrives damaged or has a manufacturing defect:
Refunds:
Exchanges:
Return Shipping:
To initiate a return, please contact us at:
📧 nehemiahsplace2025@gmail.com
Be sure to include the following in your email: (you may copy and paste this text into your email)
First & Last Name (as it appears on your order information)
Order #
(1) photo of the item
Reason for return: (i.e. damaged, does not work, wrong item sent, etc)
Request: (i.e. - full refund, exchange, etc.)
Welcome to [Nehemiah's Place]! These Terms and Conditions (“Terms”) govern your use of our website, purchase of our products, and related services. By shopping with us, you agree to these Terms. Please read them carefully.
General Information
These Terms apply to all toy purchases made in-store and online. We reserve the right to update or change these Terms at any time. Updates will be posted on our website. All products are intended for personal use only and not for resale unless expressly authorized.
Safety & Age Appropriateness
All items sold comply with applicable safety regulations and standards. Age recommendations and safety warnings are provided by the manufacturer. Customers are responsible for ensuring the toys are suitable for the child’s age and developmental stage.
Pricing & Payment
Prices are listed in [USD] and are subject to change without notice. Payment must be made in full before shipping or delivery. We accept [list accepted payment methods: credit cards, debit cards, PayPal, & Square].
Orders & Availability
All orders are subject to availability. We reserve the right to cancel or limit quantities if a product is out of stock or discontinued. If an order is canceled, a full refund will be issued.
Shipping & Delivery
Shipping times are estimates and may vary based on location and carrier delays. We are not responsible for delays outside our control. Customers must provide accurate shipping details. We are not liable for orders lost due to incorrect addresses.
Returns & Refunds
Returns and exchanges are governed by our Return Policy. Products must be unused and in original packaging to qualify for a return (except in cases of defect or damage).
Liability Disclaimer
We are not responsible for injuries, accidents, or damages caused by misuse of toys. Always supervise children when playing with toys, especially those with small parts. To the maximum extent permitted by law, our liability is limited to the purchase price of the product.
Intellectual Property
All content on our website (logos, images, text, product descriptions) is the property of [Nehemiah's Place] and may not be used without permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your information with third parties, except as required to process your order.
Governing Law
These Terms are governed by the laws of [USA/Ohio].
Any disputes shall be resolved in the courts of [Franklin County].
📧 For questions, please contact us at [nehemiahsplace2025@gmail.com]
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