nationwide children's hospital (columbus OHIO)
Psychiatric Crisis Department
The Psychiatric Crisis Department at the Big Lots Behavioral Health Pavilion at Nationwide Children’s Hospital treats children and adolescents for mental and behavioral health crises.
It’s like an emergency room, but for children experiencing a mental or behavioral health crisis.
Crisis Services
The Big Lots Behavioral Health Services at Nationwide Children's Hospital team provides comprehensive care for patients and families in crisis. We work with you to determine how to best handle the situation and to develop a plan for what to do once the patient is back home — all with safety kept in mind.
For more information or to request a new patient appointment, click the link below or contact Nationwide Children’s Behavioral Health Intake Department at (614) 355-8080.
Mobile Response & Stabilization Services
Mobile Response and Stabilization Services (MRSS) provide immediate behavioral health services, at home or another safe location, for young people under 21 experiencing significant behavioral or emotional distress.
MRSS is staffed with a licensed clinician and a qualified individual who will respond to your location. Our goal in an urgent crisis is to arrive within 60 minutes of a request for help. Follow-up care is available for up to six weeks after this visit.
HOW DOES IT WORK?
- Call the state line at (888) 418-MRSS (6777).
- In Franklin County, Nationwide Children’s MRSS currently responds between 8 a.m. and 8 p.m., Monday through Friday. Outside of those hours, the Nationwide Children’s Hospital and Franklin County Youth Psychiatric Crisis Line is available for you to talk to someone about your needs at (614) 722-1800.
- Say you are calling for Mobile Response and Stabilization Services.
- You will be asked triage questions.
- You will receive a call when Nationwide Children’s team is on the way. Our goal in an urgent crisis is to be at your location within 60 minutes.